Dean Bubley

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The received wisdom in the mobile industry is that continued browser evolution is making handsets capable of delivering a "full Internet experience", like that on a broadband-connected PC.

I think that's over-stretching the capabilities. Yes, Apple's (AAPL) iPhone renders a lot of web pages beautifully, but it's still not supporting things like Adobe's (ADBE) Flash. And that's the absolute pinnacle of web-on-mobile.

When you move down to the next tier, you get options like Webkit-on-Series 60. Which is a lot better than a few years ago, and can do a decent job of many websites, but which gets seriously thrown off-course by some of the newer and flashier sites.

My E71 consistently crashes when I try to use my new favourite travel-booking website, Kayak - there's no way I'd trust it all the way through to a transaction. It's got plenty of other annoying niggles as well, such as the switching between multiple windows. Plus it's still dependent on a whole range of network-side issues (and maybe handset software or memory problems too), like click-to-see time, that make web surfing a lot less pleasant and immediate than on a PC.

It'll be interesting to see what Google (GOOG) does with Chrome on mobile. And yes, there's all sorts of widgety goodness and operatic performances that make the best of the small device.

But at the end of the day, they're all still "best efforts" approximations to the proper web, on a proper computer. I reckon Apple and a couple of others will start to trend asymptotically towards real "web" experience, but that will take a couple of years. As for that sort of performance to reach down to the midrange of handsets and beyond? I'll be surprised if we see a truly first-class browsing experience on a $50 handset (and its typical host network) before the middle of next decade.

Disclosure: None

This article has 16 comments:

  •  
    Sep 10 04:44 PM
    Even when your handset has infinite RAM, CPU and support for various technologies (including flash), it will still be difficult to get a real web browsing experience because your handsets will still be limited by screen size and input mechanisms (like use of a mouse and keyboard in most cases). Developer/Companies develop web pages for PC web. The automatic transcoding/conversion of web pages for mobile handsets, by handsets, network or both, is only best-effort. Also, just because you can do it, doesn't mean that you should, or assume that somehow user is interesting in browsing the entire site consisting of 250 pages (think of the nightmare traversing this website using the keys on your handset; it becomes totally useless)! If companies are interested in a presence on the "mobile web", they need to have a mobile strategy that should include designing their site from scratch for mobile (and hopefully include mobile-only-centric features such as mobile ads, location APIs, telephony APIs, etc.).
    Reply
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    Sep 10 04:46 PM
    one of the things i dislike about browsing the web on my iphone is when i get to a page, say cnn.com and the site directs me to the mobile site or when i get to a site and it tells me that it does not support my browser type. another is when a friend send me a link to some video on YouTube and I click on the link and I get a message stating that the video is not able to run on the iphone. certainly not deal breakers, i love my iphone
    Reply
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    Sep 10 05:55 PM
    Man, the iPhone 3G lets me get into my online banking system and do anything I do on my iMac. There is nothing more incompatibility prone than an online banking system - they're created by PC winblows geeks - and you don't wanna get hung up when you're, for instance, buying some more AAPL or making any kind of payment.

    Now I can do that while tanning at the beach and my experience has been nothing but smooth and wonderful, snappy and efficient!

    Get a clue. Flash is anything but mobile, stating such a thing is spelling your ignorance. It's been rejected by Apple because it is power hungry, heavy and hard on a machine as powerful as the iPhone. And they don't make it any more powerful these days!

    And, now that you're at it, grab the phone and yank the dudes behind that clumsy web site - you sound like all those clueless mindless erhm people that claimed the iPhone had difficulties in 3G when it was mostly the network going into saturation - I know this for a fact since I worked for Ericsson network planning division precisely planning a new 3G network.
    Reply
  •  
    Sep 10 09:22 PM
    get an iphone and stop complaining
    Reply
  •  
    Sep 10 09:23 PM
    android will be incredibly mediocre out of the gate
    Reply
  •  
    Sep 11 02:56 AM
    I'm continuously amazed by the attitudes of iPhone fans. In this post I go out of my way to point out that the device has the current best-in-class web performance but still get flamed because I mention its (few) limits.

    Not only that, but in a previous post of mine I pointed the finger at network problems (ie not the phone) for the lacklustre reported 3G performance in the US, and yet I still get comments such as XamaX's.

    Don't you realise that this almost religious over-reaction is counterproductive? I know people who specifically don't want one because of the uncool "enthusiast" connotations.

    The fact is that many websites have Flash. Currently, the iPhone doesn't render them. Java is missing, too. Hence the UK Advertising Standards Authority recently banning one of Apple's ads for being misleading when it said "all the parts of the internet are on the iPhone."

    In terms of the perennial question of "Do people WANT the real PC Internet on a mobile device?", the answer is some do, some don't, for some sites, some of the time. In certain cases a mobile-specific site is convenient and more useable, but in other instances it's incredibly frustrating if you're trying to use a familiar feature and it's not there. The best sites (eg Google) offer you both an optimised version and the "real" PC one.

    DB
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    Sep 11 07:34 AM
    Quite right XamaX. The iPhone should be rebranded the 'godphone'. Since I got mine I've become smarter (up 721% in the markets YTD), more sexy (dumped ageing wife for hottie young millionaire chick) and quit work (since the iPhone goes to work for me dressed in my clothes, and is actually better at my job since it says "Boom" and "Wouldn't it be cool" all day and co workers caress its UI). I now live in South Beach in a 10,000 sq ft condo I bought for $100 (down from 10 mill) just flaming innocent folk on blog posts all day.
    Reply
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    Sep 11 09:38 AM
    If you " WANT the real PC Internet on a mobile device", get a Windows Mobile device. You'll have the crashes, lockups, slow downs, nested menus, registry and everything else.

    If you want the best web experience on a 3 inch screen, get an iPhone or an iPod Touch.

    If you want FLASH (or Silverlight), use your laptop. FLASH does not equate with 'proper web experience'. It is a slow resource hog even on a 'real' computer.

    Bottom Line: Supporting proprietary formats on the Web is not where things are going. Before complaining about the iPhone, try rendering a web page on a Blackberry, WinMobile device or better yet, a Palm Treo!
    Reply
  •  
    Sep 11 10:14 AM
    the size is a limitation for all of the developers but the iphone has apps developers working overtime and no one else does. soon, most things will be formatted to be played on an iphone.
    eventually the screen will be a 'holocast' and projected in front of the device. at that point we'll have a very real portable computer.
    until then, the iphone blows everyone else out of the water, and is, as Bubley says, the 'best effort'... but it's not only the best effort...it's far above the others.
    i love Apple products and own the stock, but i do think it would be more beneficial to Apple if those of us who know the products well, would just patiently explain why they are top rated and better, comparatively. PC magazine already says the new iPods are top rated and make the other players look clunky.
    Reply
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    Sep 11 10:20 AM
    That's just it, Dean, you recognize that the iPhone is the best mobile browser, bar none, then you mention you don't use it because.... wait for it.... you have to have flash. Well, if you can't have flash on the iPhone, then you might as well just go winmobile? It just doesn't make sense.

    You have to understand that Mac users have been mistreated for years, and Microsoft has been laughing about it. Funny how things change, isn't it?

    When someone tells you (or thousands tell you!) to just 'get an iPhone and stop whining' they may be trying to give you ADVICE, but you see it as flaming. It all depends on your pont of view.

    After all, for decades, Mac users were told to 'just get a WinDOZE machine, they are everywhere, what is the problem' etc... they didn't listen. And it's such a great thing that SOME of us had the conviction to stand with a BETTER product even though it often seemed no one else cared enough to go against the flow. Because of that, you have a choice now.
    Reply
  •  
    Sep 11 11:40 AM
    Brewer - I'm an industry analyst. I look at the way the industry as a whole is developing.

    You completely misread that "I don't use an iPhone because I want Flash".

    My post isn't about my personal device decisions. What I'm using personally is irrelevant to my analysis of the wider market.

    I'm not a particular fan of any brand of handset or OS and I also don't give advice to other people on what devices to buy, nor do I recommend investments. And I certainly don't need advice from other anonymous people on what devices I should use personally - as I'm in the industry I'm quite aware of the options and their pros/cons.

    What my clients pay me for is to look at the way the mobile industry will *most probably* develop, or sometimes other scenarios, or how they could influence them. My blog & the syndicated posts on SeekingAlpha are adhoc comments on the way I see certain trends developing - hence this one about mobile browsing.

    I'm currently surrounded by about a dozen devices of various types, I switch between them regularly, and I have used an iPhone a fair bit (I even bought my father one as an Xmas present). Some of them are paid for by me, some of them are sent to me for evaluation - such as the E71 which I'm using as my main work email/web device at present. If O2 send me an iPhone, I'd probably use that more, and to be honest it's been ages since I used a BlackBerry, so ideally I'd play with one of those for a month or two as well.

    Reply
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    Sep 11 12:07 PM
    ...and more importantly to get this back on topic: The whole point is that the Apple browser experience (which as stated is currently very good but not perfect), or the Nokia browser experience (which OK but quite a long way from perfect) are likely to trickle very slowly through the rest of the market.

    In other words in 5 years' time, *most* mobile users will still have either no, or sub-standard, web performance.
    Reply
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    Sep 11 06:52 PM
    I think the trouble people are having or maybe it's the author is the definition of what the full internet or real internet is. I think most people don't realize that Flash is NOT a web standard. It may be popular, but not being a standard means proper code should avoid it. I don't think it is part of the real internet. Honestly, I think as the internet gets more and more mobile, more and more coders will avoid Flash, with it eventually ending up on the trash heap, unless it improves significantly. It's heavy and slow, just bad news for a mobile device.

    I'm not sure whether the author knows the difference between JAVA and javascript. The iPhone browser allows JavaScript, but doesn't run JAVA. I haven't heard too many people complain about not having JAVA other than Sun Microsystems.

    Further, WebKit on your S60 browser, is from Apple. Apple developed the rendering engine WebKit and gave it back to the open-source community, that's how Nokia can use it, as does Adobe for Adobe AIR, as does Google for Android and Chrome. And, there are literally a dozen other browsers or browser-based apps built on the frameworks of WebKit. This is the real story, the story of the rise of WebKit. A loose WebKit alliance between all the non-MS companies.

    It's just funny to read the comments comparing Safari to S60 to Chrome, when they are all built on the same rendering engine. Sure there'll be some small differences in performance as Safari 4.0 uses SquirrelFish as its JavaScript engine, while Chrome uses V8 as its.

    If the author wants to keep tabs on how the real internet is progressing into the mobile world, all he need do is go to:

    webkit.org

    And, you can read all about WebKit and the SurfinSafari Blog, and how WebKit was the first to pass all 100 of the Acid3 tests back in March. Of course, the Acid3 test was the acid test of meeting web standards. WebKit scored 100%. I believe Gecko which powers Mozilla scored 100% as well.

    My recollection is that desktop MS IE 6 or 7, scored about a 12 of 100 on the Acid3 test. I just tested my Mobile Safari and got a score of 72. So, my Mobile Safari meets more web standards as defined by Acid3 than Microsoft's Internet Explorer.

    I think history will show that Safari qualifies as the Real Internet, regardless of what the British advertising board thinks. If you read their statement, it has more to do with public expectations than published standards. Of course, since Flash is not installed by default, I really wonder what they are talking about.
    Reply
  •  
    Sep 11 07:10 PM
    KenC

    Yes, I take your point about standards, but there's a lot about the PC-oriented web which is based on de-facto rather than de-jure standards. There's a lot of websites with Flash, there's quite a lot of websites with Java, there's a lot of websites with questionable Javascript implementations (yes, I know the difference). PDF wasn't an open standard until a couple of months ago, either, yet most people have viewed it as "must have" for years.

    Many websites are "long tail" ones that are unlikely to be bothered about how well they render on mobile for many years, if ever. Based on the numbers I'm seeing & predicting, mobile access will remain a minority or secondary consideration for many website developers, especially in areas like B2B. I wouldn't expect Boeing's webmaster to be too worried about someone downloading 747 specs to a mobile phone, for example.

    The market evolution will be defined more by "public expectations than published standards", to use your terms. If a given customer's favourite website doesn't work on a phone, when it does on a PC, it's unlikely to be poor standards compliance that gets blamed.

    It's also worth bearing in mind the Flash Lite is already supported on a lot of phones, notably most of the current higher-end Nokia devices, plus it's being blended with Java by SonyEricsson. I certainly don't think Flash is the be-all and end-all of the mobile web, but I don't think it's going to suddenly evaporate either.
    Reply
  •  
    Sep 12 07:45 PM
    Flash Lite is NOT Flash. Heck, last time I looked at Adobe's website for devices with Flash, I think I went thru half the list, before giving up, as there was not a single device that uses Flash. Everything was Flash Lite.

    There's no doubt that ubiquity often drives standards adoption, much like language. What's slang today, is in Webster's tomorrow. I think the writing was on the wall for PDFs that it would become an adopted standard sooner or later. As for Flash, the jury is still out.

    What I think you are missing is the movement, outside of MS, towards web standards. That's why I referenced a loose alliance of WebKit-based browsers and apps. There's alot of momentum on that side of the ball, and even MS has been forced to respond.

    I think it's not a given that something like Flash will become a standard. In fact, you've got large players like Google moving away from Flash and re-encoding all their Youtube videos in standards-compliant H.264.
    Reply
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    Oct 05 11:39 PM
    I completely agree with the author. The mobile web is still has a long way to go. The data speed and processors are too slow, the display is too small, and the input devices are inadequate.

    And as a Web User I don't care if Flash is a formal web standard. I expect my device to handle it. No Flash is a deal breaker for me for any web browsing device. No Flash, No Thanks. I'll browse elsewhere and get the full experience.
    Reply
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